Refund policy

Returns and Refunds
While our Airline Time Machine merchandise is focused on the past, we know that your satisfaction with our products is all about right here and right now - and we want you to really like the things you buy from us!

To assist your buying decisions, we start out by designing and creating items that are both unusual, and well-manufactured. Then we organize a bunch of electrons on our website in a way that gives (what we hope is) a useful description of the item, and provides you with a clear image of what it looks like. We also buy a lot of stuff online as consumers, and know that a detailed description with good photos goes a long way toward helping to understand what a product is like.

But if you receive an item from us that doesn't create a happy feeling for you, we'll work with you to fix it!

Step 1: Within 14 days of your purchase, send us an email to let us know what hasn't met your expectations.

Step 2: We'll respond to you to be sure we understand the problem, and to find how best to solve it. To do that, we may ask you to provide us with some additional information about the problem you've experienced. 

Step 3: If a return or exchange of the item is the best way to fix the problem, we'll pay the cost for the shipping fees of the shipping method we select. 

When a return will result in a refund to you, that refund will be made to your original form of payment used for your purchase. Once we initiate that refund, you can expect there will be processing time required for the refund to appear in your credit card or bank account - we wish this could be instantaneous, but haven't figured out a way to make credit card processors and banks move faster!

If an exchange will be made, you can choose an item from our store with the same price as the item you return to us, or apply the price that you paid for your original item toward the purchase of a more expensive item, then pay the difference.